Refund policy

Return & Refund Policy – Bovelloo

At Bovelloo, customer satisfaction is very important to us. If you are not completely satisfied with your purchase, we’re here to help.

You have 7 days from the date of delivery to request a return.

To be eligible for a return:

The item must be unused, unworn, and in the same condition that you received it.
The item must be in its original packaging.
You must provide a receipt or proof of purchase.

Items sent back to us without first requesting a return will not be accepted.

Certain types of items cannot be returned, including:

To start a return, please contact us at:

Email: bovelloo.com@gmail.com

Include the following in your message:

Once your request is approved, we will provide instructions on how and where to send your package.

Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
We recommend using a trackable shipping service since we cannot guarantee receipt of your returned item.

Please inspect your order upon arrival. If your item is:

Once we receive and inspect your return, we will notify you about the approval of your refund.

If approved:

Your refund will be processed to your original payment method.
Refunds typically take 5–10 business days to appear depending on your payment provider.